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Freight forwarding is a service used by companies that need international or domestic shipping. Freight forwarders do not own the airplanes, trucks or ships, they help customers find the right transportation option that fits their needs. Rock-it Cargo specializes in delivering multi-national tours and importing and exporting cargo into multiple countries. 

A freight and logistics concierge is an elevated service that only Rock-it Cargo provides, which includes experienced agents, global network, personal 24/7/365 one-on-one agent contact, and creative solutions for your most complicated shipments. We guide you every step of the way -- shipment options, document preparation, customs clearance, local pickup and delivery -- everything door-to-door.

Rock-it Cargo agent’s cell phones are never turned off. Beyond that we have overnight and weekend and holiday staff at the ready. To contact an agent now, you can go to the Our Team page and search by name and / or location.

The most important thing to do is to start working with a Rock-it Cargo agent as early in the planning process as possible to take advantage of four-decades of live event experience, customs clearance and paperwork, the best choice of conveyance (air, land or sea), storage solutions and global network.

Cash on delivery (COD) until an established credit line has been granted. Online payment is available.

Yes, of course. You would fill out a credit application that we would send you ahead of time, with all necessary banking information and references. Once your credit is approved, you would be granted the appropriate credit amount and length of time.

Yes. We have a secure payment gateway that accepts all major credit cards on our Make Payment page.

Click here to download a PDF document of our Terms and Conditions.

You will need a Customer Application for credit and services, including a consent to search and possibly a POA for customs brokerage services.

A complete list of goods to be shipped -- description, quantity, weight and dimensions are helpful; and value and country of origin. Preparation is critical...

No, we do not handle personal / household moves, this is not our area of expertise.

We do not ship regular cars and trucks. If you have a vintage or rare vehicle, please contact our partner company Cosdel International. They are experts in transporting historic, rare and collectible automobiles across the world.

Yes. Common dangerous goods are lithium batteries, paints, perfumes, first aid kits, and aerosols. As the shipper, you are responsible for many aspects but we have trained and certified DG staff on-hand, and access to certified DG packers for any of your hazardous needs. Contact an Agent.  

Yes, freight costs can be based on either the actual weight or size -- it’s called chargeable weight of the cargo. You can calculate your chargeable weight here.

The Imperial System calculates Chargeable Weight by LxWxH / 166. And the Metric System calculates Charageable Weight by LxWxH / 6000.

The maximum size or weight varies depending on conveyance and routing. Contact an Agent for more information.

An ATA Carnet acts as a passport for goods, which allows for fluid entry and exit into 86 international countries. Rock-it Cargo is the only U.S. freight forwarder with the ability to produce Carnets in-house.

Frequently Asked Questions